Saw this infographic today:
It shows clearly when public perception of innovation from Microsoft ended. Windows 2000 and its followers, although technically vastly superior, didn’t bring anything new for the users. Changes in Windows UI since Windows 98 have received a very apt nomenclature – eye candy. It could just be that Microsoft did a bad job of communicating to the public. Microsoft obviously did not fare badly, the increased technical superiority attracted enterprise use. Now, that may not be enough though, several enterprises will be force upgraded to Windows 7, they are happy enough with XP.